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FAQ

1. Are you a manufacturer ?

Yes, we have 3 machine lines and more than about 150 workers and have 24 yeas experiences in clock manufacture, supply capacity is 200K pc clocks per month

2. What’s the MOQ and MOA requirement?

Normally MOQ is 500pcs/item/order, MOA is USD5000.00 per order, if order amount is less than USD5000.00 per order, an extra handling cost USD300.00 will be charged per shipment.

3. Do you accept small orders (50-200pcs)?

Yes, we accept . We supply Amazon,E-bay or other on line business seller's order,you can buy from our on-line shop ,also we can handle Amazon FBA shipment .Contact us for more details.

4. What’s the product range?
Our product range include:
Metal Wall Clock from 8”–20”
Plastic Wall Clock from 6”–24”
Wooden Wall Clock from 10”–17”
Metal Twin Bell Table Alarm Clock from 3”–8”
Plastic Table Clock
Metal Floor Standing Clock 150cmH
 
5. What kinds of material of the products?
Products are made of plastic ABS, HIPS, aluminium, iron, wooden or stainless steel.
 
6. What kind of technics used in the products?
Spray paint, electroplating, silk printing,4Coffset printing, digital print and solid color injection.
 
7. What kind of movement used?
Normally we use step movement, sweep movement (non ticking), alarm movement .
 
8. Country of origin for the movement?
ChinaMainland (M2188, Ostar),Taiwan(Youngtown),Hong Kong(Telesonic / Wellgain),
Janpan (Seiko)
 
9. What kind of power supply used?
DC. 1.5V AA Battery

10. May I have my own logo on the dial of the clock?
Yes, you may have your own logo or design on the dial of the clock.
 
11. May I have my own design of color, dial or inner packing?
Yes, your own design of color, dial and inner packing is welcomed.
 
12. What kind of certificates approved for the product
All products can meet the standard requirement of CE ,EMC, RoHS, Reach and
CaliforniaProposition 65.
 
13. What’s the inspection standard for finished product?
International standard AQL Level 2, Major 2.5/Minor 4.0
 
14. Is that any third party audit experience?
GMC audit, TUV approved.
 
15. Any management system certificate approved?
ISO9001:2008 Quality Management System.

16.How long is your delivery time ?
30-45 days after order confirmed and deposit received.

17.What is your payment terms
LC or  T/T by 30% deposit ,barlance against B/L copy within 7days.

18.Can I ask for samples before order ?
Yes, customer's samples requested are welcome , sample time 7-10 days.

19, What is your delivery terms
We can do FOB ,CNF ,CIF .

20.How are the products packing ?
Please refer website  "HOME"--"Technology"